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Frequently Asked Questions

Can I take classes online or face-to-face?

The customer relations certificate can be completed fully online or face-to-face. 

How quickly can I complete the customer relations certificate?

The customer relations certificate takes two semesters to complete at part-time enrollment. 

What type of financial assistance is available to help me pay for college?

COTC awards $1 million in scholarships to students each year.

Every student is encouraged to complete a Free Application for Federal Student Aid (FAFSA) to be considered for grants, scholarships and loans. 

Students who complete a FAFSA are automatically considered for some scholarships. Other scholarships require an application. 

Connect with the Office of Student Financial Services at 740.366.9435 or email NWK-studentfinancialservices@mail.cotc.edu.

Can I pursue an associate degree after I complete the certificate?

Students are encouraged to continue with COTC and complete an associate degree in business.

How do I get started at COTC?

Help us learn more about you by visiting our Future Students webpage, then follow the COTC Steps to Enroll to get started. 

Overview

Commercial Driver’s License (CDL)

Noncredit Workforce Training

Get your Class A tractor-trailer license in as little as four weeks and start on one of the most in-demand careers in the country.

Noncredit Training

COTC partners with Ancora Corporate Training, an established national provider of CDL training, to offer this highly sought-after non-credit training locally. COTC’s Ancora Class A tractor-trailer program provides the optimal balance between classroom learning and on-the-road training to prepare students for the CDL Class A exam.

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Business Management Technology Degree

2023-2024 Central Ohio Technical College

Autumn Semester

ENGL-112

* # Composition I

3

BUS-110

# Management and Organizational Behavior

3

BUS-125

# ​PC Applications in Business

3

BUS-135

# Introduction to Human Resource Management

3

ECON-105

# Principles of Microeconomics

3

 

Total

15

Spring Semester

BUS-115

*# Introduction to Marketing

3

BUS-120

Business Law

3

BUS-212

Customer Relations and Sales

3

SPCH-100

​Fundamentals of Communication

3

MATH-130 or MATH-140

* Introduction to Statistics or College Algebra

3

 

Total

15

Autumn Semester

ACCT-111

​Financial Accounting

3

BUS-130

Team Building

3

BUS-210

Entrepreneurship

3

BUS-207

Business & Professional Communications

3

PHIL-105 or HIST-100

* Critical Thinking or American Government & Politics

3

 

Total

15

Spring Semester

BUS-208

Financial Business Practices

3

ECON-110

Principles of  Macroeconomics

3

BUS-226

21st Century Workplace Skills

3

 

​* Business Field Experience (see choices below)

2

 

Technical Elective (see choices below)

6

 

Total

17

Technical Electives – Option Choice

Total of 6​.00 Semester Credit Hours Required from the Course Choices Listed Below to Complete this Degree:

BUS-151

Documentation and Presentation Applications

3

BUS-156

Spreadsheets Applications

3

BUS-220

Human Resource Law Policies & Procedures

3

BUS-231

Training, Labor Relations and Compensation

3

ACCT-122

* Introduction to Managerial Accounting

3

Field Experience

BUS Field Experience – General Business Area Courses 

BUS-296

*Business Field Exper/Serv Learning I

1.5

BUS-297

*Business Field Exper/Serv Learning II

1.5

BUS-298

*Business Field Exper/Serv Learning III

2

Total Hours Required

Total Credit Hours Required for this Degree:  62.00

Helpful Information

* Course may have prerequisites. Please check the course description to view all prerequisites and requirements.

# Course requires a “C” (2.00) grade or better to progress and graduate from this program.

A “C” (2.00) grade or better is required for all Business Management Technology courses listed as prerequisites for advanced courses.

The College Reserves the Right to Change Curricula without Notice
Published date – March 2023
Office of Academic Affairs

Post

Nursing – Basic Health Care Skills Short-Term Certificate

2023-2024 Central Ohio Technical College ​

Successful completion of this course prepares the student to register for the State Tested Nurse Aide (STNA) examination.

This course prepares a basic health care worker with skills required by the Training and Competency Evaluation Program (TCEP) prior to gaining eligibility to become a State Tested Nurse Aide (STNA) and/or to employment as a home health aide. Content includes communication, infection control, safety and emergency procedures, promoting residents’/clients’ independence, respecting residents’/clients’ rights, basic nursing skills, personal care skills, providing care in a home setting, mental health and social service needs and basic restorative services. College lab permits development of various basic nursing skills.  These skills are then implemented during a clinical experience in a local health care facility.

Pre-Admission Requirements

Prerequisite: Must be 16 years of age or older to enroll. A two-step Mantoux test for tuberculosis must be completed by the first day of class. A criminal background check (BCI) is required within six months of starting this course. Results must be available by the first day of the class. Students are required to wear a specified uniform. Course is graded on an A-F basis.

Requirements for this Certificate

Ohio Department of Health Requirements

  • Attendance at the first 16 hours of the course is mandatory in order to continue in the course.
  • A physical examination (within the last six months).
  • A two-step Mantoux TB test prior to the first clinical.
  • Attendance in lecture, college lab and clinical equal to 75 hours.

Central Ohio Technical College Requirements

  • Professional uniform and shoes are required to attend off-campus clinical settings.
  • Identification badge issued by COTC to be worn during all clinical experiences.
  • Own transportation is required to attend off-campus clinical settings.
  • Clinical times may vary from scheduled class time.
  • State testing examination is available at completion of course; cost is determined by the testing company.
  • Applicants to the COTC Nursing programs must be certified with STNA.

Course Goals/Objectives of this Certificate

  • Identify Ohio Department of Health requirements for State Tested Nurse Aide (STNA) and requirements for home health aides.
  • Discuss aspects of communication important to nurse aides.
  • Identify important reasons for infection control procedures.
  • Discuss safety and emergency precautions.
  • Explain ways to promote the client’s independence.
  • Identify legal rights of the nursing home resident and home care client.
  • Complete basic nursing care skills at a satisfactory level.
  • Discuss theory related to performing basic nursing care skills.
  • Identify needs of an aging resident relating to mental health and social services.
  • Recognize basic restorative services available to nursing home residents and disabled clients in the home.
  • Discuss important differences between care in a nursing facility and care in the client’s home.

Attendance Policy

  • Clinical site orientation is mandatory.
  • All lab returns must be completed prior to the clinical experience.
  • A total of 80 hours in attendance, including class, lab, and clinical, is required to receive a passing grade in this course and a completion certificate from the Ohio Department of Health.

Employment Opportunities

  • Employment opportunities are available in long-term care facilities, hospitals, assisted living facilities, residential care facilities, and home health care settings.

Courses

NURS-002

Basic Health Care Skills

3.5

Helpful Information 

This certificate is not currently eligible for Title IV financial aid. 

Courses may have prerequisites. Please check course description to view all prerequisites and requirements.

The College Reserves the Right to Change Curricula without Notice
Published date – March 2022
Office of Academic Affairs

Event

Academic Champion Workshop

Memory and Notetaking Skills

This workshop will discuss how our memory works and effective note-taking skills to aid in remembering what we learn.

Location: Hopewell Hall 53

Register

Event

Veterans Lounge Grand Opening

Location: John L. and Christine Warner Library and Student Center

We are excited to announce a special place dedicated on campus for our veterans. We invite you to our campus for this special event, open to veterans, families and community members. Explore how to translate your military experience into a civilian resume.

Explore the new Veterans Lounge and enjoy food, games and giveaways.